Chkservd is currently suspended (/var/run/chkservd.suspend exists)

postcd

• April 12, 2016 13:13

Hello, is it normal to see these messages? tail /var/log/chkservd.log
Chkservd is currently suspended (/var/run/chkservd.suspend exists), waiting 100 seconds -"- -"-
/usr/local/cpanel/bin/tailwatchd restart
Argument 0 did not match (?^:^--(.)) at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/Getopt/Param/Tiny.pm line 31.
I read that it is normal for chkservd to be suspended during cpanel udpate (upcp)

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  cPanelMichael

  • April 12, 2016 18:35

  Hello :) 1. Yes, it's normal to see a suspended message for Chkservd during updates. 2. You are leaving out the "--" entry for the restart command. Please use the following command to restart the "tailwatchd" service:
  /scripts/restartsrv_tailwatchd
  Or:
  /usr/local/cpanel/bin/tailwatchd --restart
  Tailwatch is documented at: TailWatch - cPanel Knowledge Base - cPanel Documentation Thank you.

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  postcd

  • April 13, 2016 08:48

  THere seems to be problem. The last line that is not about Chkservd suspension is date: [2016-04-05 14:30:15 +0000] So it is 8 days since tailwatchd not doing its job? Please which commands to do to discover cause of this? PS: i already tried Yours mentioned restart script (/scripts/restartsrv_tailwatchd) but still only "Chkservd is currently suspended" messages in log. # tail -n 800 /usr/local/cpanel/logs/tailwatchd_log|grep -v INFO|grep -v Exim ... 2016-04-05 14:24:50 exim 4.86_1 daemon started: pid=29234, -q1h, listening for SMTP on port 25 (IPv6 and IPv4) port 587 (IPv6 and IPv4) and for SMTPS on port 465 (IPv6 and IPv4) exim restarted successfully. [4090] [2016-04-13 08:17:21 +0000] [Cpanel::TailWatch] The tailwatchd driver 'Cpanel::TailWatch::JailManager' is not enabled. [4096] [2016-04-13 08:17:22 +0000] [Cpanel::TailWatch] [4096] [2016-04-13 08:17:22 +0000] [Cpanel::TailWatch] tailwatch exiting on SIGTERM [4096] [2016-04-13 08:17:22 +0000] [Cpanel::TailWatch] tailwatch exiting on SIGTERM [4125] [2016-04-13 08:17:22 +0000] [Cpanel::TailWatch] The tailwatchd driver 'Cpanel::TailWatch::JailManager' is not enabled. [4144] [2016-04-13 08:17:23 +0000] [Cpanel::TailWatch] [START] 4144 1460535443 [29941] [2016-04-13 08:50:39 +0000] [Cpanel::TailWatch] The tailwatchd driver 'Cpanel::TailWatch::JailManager' is not enabled. [4144] [2016-04-13 08:50:39 +0000] [Cpanel::TailWatch] [4144] [2016-04-13 08:50:39 +0000] [Cpanel::TailWatch] tailwatch exiting on SIGTERM [4144] [2016-04-13 08:50:39 +0000] [Cpanel::TailWatch] tailwatch exiting on SIGTERM [29960] [2016-04-13 08:50:40 +0000] [Cpanel::TailWatch] The tailwatchd driver 'Cpanel::TailWatch::JailManager' is not enabled. [29980] [2016-04-13 08:50:40 +0000] [Cpanel::TailWatch] [START] 29980 1460537440
  

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  cPanelMichael

  • April 13, 2016 21:20

  So it is 8 days since tailwatchd not doing its job?

  
  Could you elaborate on this? For instance, what are you expecting to see in "/usr/local/cpanel/logs/tailwatchd_log" that's not there? Thank you.

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  postcd

  • April 17, 2016 09:25

  I expected file /var/log/chkservd.log will stop having only lines like: Chkservd is currently suspended (/var/run/chkservd.suspend exists), waiting 100 seconds
  

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  cPanelMichael

  • April 21, 2016 18:57

  Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome. Thank you.

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