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ModSec Rules Problem

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2 comments

  • cPanelMichael
    Hello :) The rule description suggests it's blocking requests when the "User-Agent" matches a value associated with an automated script, as opposed to an individual using a web browser. Have you reviewed the instances where the block is a false positive to see how they were accessing the URL? Thank you.
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  • quizknows
    The log is saying your User Agent (browser identification) had one of the strings in that first line in it. If you go to a site like What's My User Agent? it will show you how your browser is identifying itself and perhaps help you troubleshoot this. If you were using a script or program to interact with the site, this is a likely situation and you may need to whitelist your IP address.
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