Addon domain subdomain account

Marie-Neige Guerin

• April 13, 2016 21:11

Hi is it possible to create a cpanel account using a addon domain subdomain? Ex: in the same shared hosting 1 account has main domain 1.com and addon domain 2.com. Is it possible to create a new account in the same shared hosting with main domain sub.2.com ? Thank you

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  24x7server

  • April 14, 2016 11:52

  Hello :), Yes, if you have WHM access then you can create new cPanel account with your sub-domain (sub.2.com) name.

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  cPanelMichael

  • April 14, 2016 15:46

  Hello :) Yes, as mentioned in the previous post, it's acceptable to create a new account using the subdomain name of a domain name that already exists under another account. Thank you.

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  Marie-Neige Guerin

  • April 14, 2016 21:53

  Ok because the creation of the subdomain works indeed but is it totally functional? I had 500 errors on links using php i thought that might be related. I wondered if I need to point it somewhere

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  cPanelMichael

  • April 15, 2016 00:26

  I had 500 errors on links using php i thought that might be related. I wondered if I need to point it somewhere

  
  You will need to review /usr/local/apache/logs/error_log to see the specific error message related to the "500" error code ed in your browser. Or, if you do not have root access, you can use the "Errors" option in cPanel for the account: Errors - Documentation - cPanel Documentation Thank you.

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