Exim send emails using server hostname instead of user@theirdomainname.com

Jesse Versloot

• April 18, 2016 10:56

Hi Guys, I have a whm 54.0 (build 21) just setup with all the latest greatest up to date. When my client sends mail, their mail adres is currently: username@server-hostname . How can I change this mail to mail-name@their-domain-name.tld ?? While searching I came across this thread: Exim send emails using server hostname instead of clients domain name?? Which describes the same problem, but the solution was not included. Thanks in advance

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  Jcats

  • April 18, 2016 17:28

  They are most likely sending using PHP, I would make the suggestion to them to switch to using SMTP Authentication, you will have less chance of being marked as spam as well using SMTP auth.

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  Jesse Versloot

  • April 18, 2016 17:49

  Sorry, I have to clarify. Mail is not send thru PHP, Mail client / IMAP / WebMail only.

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  Jesse Versloot

  • April 19, 2016 07:57

  They are most likely sending using PHP, I would make the suggestion to them to switch to using SMTP Authentication, you will have less chance of being marked as spam as well using SMTP auth.

  
  Thanks Jcat, Now I know what you mean, webmail is PHP :) Was a little bit tired after debugging a whole day. Can you point me in the right direction as to where you can force SMTP Auth for webmail? Have looked everywhere Horde / cPanel / WHM but could not find it. Thanks again!

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  cPanelMichael

  • April 19, 2016 17:40

  Hello :) Email should not send from username@hostname when sending via Webmail. Are you sure the users are signed in with the actual email account username, and not the username of the cPanel account? Thank you.

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