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Did cpanel installation already completed in this server?

timetraveler
I already many times installing cpanel before, but this time i dont know the installation already completed or not in a fresh centos 6.7 server, using putty, i run screen then i install cpanel like usually there is rain & thunder outside, so i close the putty & turn off the computer, the installation is still running in the background right? now already 12 hours after that, i try open my ip 1.2.3.4:2086 but the whm page still not opened This site can"t be reached 1.2.3.4 took too long to respond. ERR_CONNECTION_TIMED_OUT
how to check cpanel installation already completed in this server, few hours ago?

Comments

7 comments

Date Votes
  • TerranceR
    Hello, There is a very good possibility that (if you were not running the installation in screen) that the installer failed when you closed out of the session. I would recommend opening a ticket so that we can take a look.
    0
  • timetraveler
    i dont have Support Access ID, since cpanel looks like not installed yet can i use another cpanel Support Access ID from another server or i can reinstall cpanel? just repeat the cpanel install instruction?
    0
  • prakashnplink
    There might be firewall issue. Is port 2086 open? you can check it quicky by following code if you are in Linux and have installed netcat
    nc -zv 1.2.3.4 2086 -w 3
    In another hand why don't you just open the server and check if installation is completed in screen or not?
    0
  • timetraveler
    There might be firewall issue. Is port 2086 open? you can check it quicky by following code if you are in Linux and have installed netcat
    nc -zv 1.2.3.4 2086 -w 3
    In another hand why don't you just open the server and check if installation is completed in screen or not?

    here is the netcat result, from another server, how is it? nc: connect to 1.2.3.4 port 2086 (tcp) failed: No route to host i am not pressing CTRL+A, when closing the screen before, so i cant resume the screen is there other way to check cpanel installation completed or not?
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  • cPanelMichael
    Hello :) You can review the installation log at: /var/log/cpanel-install.log Check to see if it finished, and if not, let us know the last few lines of the log file before it failed. Thank you.
    0
  • timetraveler
    ok here is the last few lines from /var/log/cpanel-install.log [2016-04-20 17:32:21 +0500] Retrieving and staging /cpanelsync/11.54.0.21/binaries/linux-c6-x86_64/cgi-sys/entropybanner.cgi.xz [2016-04-20 17:32:23 +0500] Set permissions on /usr/local/cpanel/cgi-sys/entropybanner.cgi-cpanelsync to 0755 [2016-04-20 17:32:23 +0500] Retrieving and staging /cpanelsync/11.54.0.21/binaries/linux-c6-x86_64/bin/set_zone_ttl.xz [2016-04-20 17:32:44 +0500] Set permissions on /usr/local/cpanel/bin/set_zone_ttl-cpanelsync to 0700 [2016-04-20 17:32:44 +0500] Retrieving and staging /cpanelsync/11.54.0.21/binaries/linux-c6-x86_64/cpkeyclt.xz [2016-04-20 17:33:21 +0500] Set permissions on /usr/local/cpanel/cpkeyclt-cpanelsync to 0700 [2016-04-20 17:33:21 +0500] Retrieving and staging /cpanelsync/11.54.0.21/binaries/linux-c6-x86_64/bin/admin/Cpanel/session_call.xz looks like the installation stopped here its about when i close the putty or about 30 minutes after that how is it, i can reinstall cpanel, just repeat the
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  • cPanelMichael
    You can restart the installation with the steps in the documentation you referenced. However, ideally you would start with a fresh installation of CentOS if that's possible. Thank you.
    0

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