Redirection stopped working

Erjen

• April 26, 2016 14:16

Hi, I had some trouble with my /var directory and I had to restore many directories. :( Happily the cPanel backup gave me back very important files. But there is one thing I cannot solve. All the redirections stopped working like domain.tld/webmail /cpanel etc. Only for the very main domain it's still working. I compared the httpd.conf file with earlier backups but no problem with that one. - I did a /scripts/rebuildhttpdconf - /scripts/upcp - /scripts/updateuserdomains - service httpd graceful - completely restored the backupped /var dirs from the backup (without overwrite) - checked DNS - Tried to add some rewrite rules in the httpd.conf but that didn't work and doesn't seem like the way it should either. So probably there is some /var/* file/directory that needs to be replaced. If anyone can help me out would be very great. Thanks in advance!

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  24x7server

  • April 27, 2016 04:04

  Hello :), Have you checked your WHM tweak setting ? Please check and enable " Proxy subdomains " through WHM >> Service Configuration >> Tweak Settings

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  webhostuk

  • April 27, 2016 07:49

  Also check the files /Var/Cpanel/users if I think that those files are missing.

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  cPanelMichael

  • April 27, 2016 16:03

  Hello :) Did you restore the "/var/cpanel/userdata" directory from the backup archive? If so, have you tried rebuilding Apache via EasyApache? Thank you.

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  Erjen

  • April 28, 2016 06:42

  Hi, Proxy subdomains = enabled /Var/Cpanel/users is there. Compared it with a backup, but it's exactly the same. I did not rebuild Apache via EasyApache, I will do that tonight and will let you know the outcome. So far it's still not working. Thanks for the help so far.

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  cPanelMichael

  • April 28, 2016 19:22

  /Var/Cpanel/users is there. Compared it with a backup, but it's exactly the same.

  
  Could you verify if /var/cpanel/userdata was copied over? This is separate from the "/var/cpanel/users" directory. Thank you.

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  Erjen

  • April 29, 2016 07:53

  Hi, yes that one is also restored.. I didn't recompile yet, I need to do it overnight so trying to do it tonight. Thanks

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  Erjen

  • April 30, 2016 07:44

  I recompiled with easyapache, but no results :( Does anyone have an idea? Or should I create a ticket?

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  cPanelMichael

  • May 04, 2016 19:58

  Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome. Thank you.

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  Erjen

  • May 05, 2016 08:27

  I did that already and it was CloudLinux related. cagefsctl -r did the trick. Thanks for the reply and help

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  cPanelMichael

  • May 05, 2016 15:32

  I'm happy to see the issue was addressed. Thank you for updating us with the outcome.

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