Can't disable dnsadmin since 2016 Apr auto-update

Moses Moore

• April 28, 2016 09:12

WHM 56.0 (build 8). Recent auto-upgrade. I'm getting alerts that 'dnsadmin' isn't running, and it automatically started it for me... it also automatically turned it on, and I can't shut it off in the WHM web-based interface. I don't use it. I will never use it. I've already set "Home > Service Configuration > Nameserver Selection" to "Disabled". None of the machines participate in a DNS cluster. If I turn off monitoring for that service I get an alert once a day telling me that 'dnsadmin' isn't being monitored and WHM feels that is a mistake. Why is dnsadmin now a requirement for every WHM/cPanel machine? If it is unessential (because none of the WHM/cPanel machines will manage domain names or DNS) how can I get rid of it?

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  cPanelMichael

  • April 28, 2016 17:10

  Hello :) The modified dnsadmin functionality is documented in our version 56 release notes at: interface (Home >> Service Configuration >> Service Manager). The upgrade will enable this setting by default.

  Because cPanel & WHM now always runs the dnsadmin service via a daemon and no longer runs it as a compiled binary, we have removed the following settings: [LIST]

  The dnsadmin_as_daemon and use_compiled_dnsadmin settings from interface (Home >> Server Configuration >> Tweak Settings).
  Also, it's important to note the service is automatically enabled in dormant mode. Here's the section of the release notes related to this: To reduce unnecessary memory consumption, we have expanded the availability of dormant mode for cPanel & WHM services. We have also updated both the new and existing dormant mode capabilities to ensure that Tailwatch checks do not wake dormant services or prevent dormant mode. If you have enabled dormant mode for a service, that service will immediately enter dormant mode whenever you reboot your server or restart the service.
  Thus, you should not see a negative impact on resource usage. That said, we will need to determine why you are receiving email notifications about the service failure. Could you let us know the content of the email you are receiving? Also, do you notice any specific entries in /var/log/chkservd.log at corresponding times? Thank you.

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  Moses Moore

  • May 06, 2016 18:47

  My mistake -- I thought I was getting it daily but actually it was coming only once from each machine that was getting cPanel upgraded. It alerted me ' The service "dnsadmin" appears to be down. The system"s command to check or to restart this service failed. ' probably because I turned it off on every machine. Now that it's no longer optional, it's safe for cPanel to assume it's only turned off if something went wrong.

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  cPanelMichael

  • May 06, 2016 19:23

  Thank you for providing an update. Feel free to let us know if you have any additional questions regarding this service. Thank you.

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