Remote Root Account Transfer

rashidkh

• April 30, 2016 18:14

eu:2087/cpsess1660266910/scripts5/render_transfer_log?transfer_session_id=10923570162copya20160430221957ifMAec&log_file=item-TRANSFER_AccountRemoteRoot_alsahra">Account "***": The remote execution of "pkgacct" was not successful, or the requested account, "***" was not found on the server: "00.000.000.000".

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  24x7server

  • May 01, 2016 12:30

  Hello :), I can see there is an issues on your report server. Please try login that and check your account status, Also if you are able to access your report server with SSH then try to take account backup through command line "/scripts/pkgacct $user"

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  cPanelMichael

  • May 10, 2016 20:11

  eu:2087/cpsess1660266910/scripts5/render_transfer_log?transfer_session_id=10923570162copya20160430221957ifMAec&log_file=item-TRANSFER_AccountRemoteRoot_alsahra">Account "***": The remote execution of "pkgacct" was not successful, or the requested account, "***" was not found on the server: "00.000.000.000".

  
  Hello, Could you provide some more details about the transfer process? For instance, do you have root access to the source server? Thank you.

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