The backup process completed, but errors occurred

stormy

• May 06, 2016 03:04

I've started getting notifications about the backup encountering a number of errors (1 to 10, depending on the server). The backup log ends with "info [backup] Final state is Backup::PartialFailure (0)". How can I find the errors in the log? If I search for "error" I get a ton of results, because almost every account has this: /bin/gtar: --: Cannot stat: No such file or directory /bin/gtar: Error exit delayed from previous errors If I search for "fail" I find some mysql related errors, but I don't find the total number of errors that is reported.

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  vanessa

  • May 06, 2016 17:51

  Can you pastebin the entire log (you can omit IPs and username)

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  stormy

  • May 06, 2016 18:37

  Thanks, but I'm afraid I can't. The log is several MB long.

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  cPanelMichael

  • May 11, 2016 21:10

  How can I find the errors in the log? If I search for "error" I get a ton of results, because almost every account has this:

  
  Hello, The best way to address the issue is to go through the entire backup log and address each error message one at a time. Could you post some examples of the type of error messages you are seeing? Thank you.

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  stormy

  • May 11, 2016 21:14

  Hi Michael, The thing is, cPanel "knows" how many errors there are. How does it count them? If I knew, I could search for the string or whatever it is. The word "error" appears more than 1000 times, because every account shows at least this error:
  /bin/gtar: --: Cannot stat: No such file or directory /bin/gtar: Error exit delayed from previous errors
  That error doesn't cause the backup to "fail", because I have one server which ends the backups with "success" and it has this in the log as well.

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  cPanelMichael

  • May 23, 2016 19:16

  There are several reasons you may see error messages such as "/bin/gtar: Error exit delayed from previous errors", including the existence of files/directories at the start of the backup process that no longer exist when it's time to package the file. Feel free to open a support ticket so we can take a closer look at your backup logs and determine any specific causes for the error messages. Thank you.

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