MX lookup of domain responded with code SERVFAIL

Jeremyjoron

• May 09, 2016 01:21

Hi I create an email adresse in cpanel. When other send me email, I receive. But When someone send me a mail form gmail, I don"t receive and Google return an error message :
This is an automatically generated Delivery Status Notification THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. Delivery to the following recipient has been delayed: infos@example.ca Message will be retried for 1 more day(s) Technical details of temporary failure: DNS Error: 188466830 DNS type 'mx' lookup of example.ca responded with code SERVFAIL
How can I resolve it ? Thanks!

• 

  Infopro

  • May 09, 2016 09:06

  You might want to check your domain name with a site like intodns.com, for issues with it.

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  GDPR Anonymized user

  • September 23, 2019 10:08

  Hello Team ! I have similar issue where you can find the attachment, when it comes first time, i thought that issue was normal but it is now coming frequent, only if sender is G-suite or G-mail user, instead G-suite/G-mail sender is not getting the error every-time. I had checked the DNS related report from DNS tools | Manage Monitor Analyze | DNSstuff not able to see any issue with DNS records, but still errors we occurring, i have raised the ticket as well, please have a look into this, because it coming since last 4 weeks, might be the issue with new updaets that came in last month. Here i have found the Alternative solution on this, All i have to do here to change the Name-serer of the domain as domain's default then update the all required record at your domain's dns panel. I request cPanel Team to please take your time and look into this.

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