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Files Ownership Issue

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5 comments

  • cPanelMichael
    Hello, Are you authenticating as the account username when connecting via FTP to upload files to the account? The files/directories should have ownership that matches the username of the account. Also, what PHP handler (E.g. DSO, suPHP) are you using? Thank you.
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  • superdmon
    When connecting via FTP I'm using a FTP account that I set up within cPanel, it's not the root account. Whenever I add a file via FTP with the user I'm logging in as, the user/group is 500/501, however, there are files on the server which I believe Joomla is creating (cache files) which are coming out 99/99 In WHM it appears my PHP Handler is fcgi, although I can change it to suPHP
    Hello, Are you authenticating as the account username when connecting via FTP to upload files to the account? The files/directories should have ownership that matches the username of the account. Also, what PHP handler (E.g. DSO, suPHP) are you using? Thank you.

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  • superdmon
    Actually, now that I look at my user / group for FTP and see the "name" of that group, it does look like the account username
    When connecting via FTP I'm using a FTP account that I set up within cPanel, it's not the root account. Whenever I add a file via FTP with the user I'm logging in as, the user/group is 500/501, however, there are files on the server which I believe Joomla is creating (cache files) which are coming out 99/99 In WHM it appears my PHP Handler is fcgi, although I can change it to suPHP

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  • superdmon
    And now I noticed everything seems to be working. Strange. I did put in a request for help from my hosting provider, but I'm not sure if it was something they did, or the fact that I turned on suEXEC today ?
    Actually, now that I look at my user / group for FTP and see the "name" of that group, it does look like the account username

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  • cPanelMichael
    New And now I noticed everything seems to be working. Strange. I did put in a request for help from my hosting provider, but I'm not sure if it was something they did, or the fact that I turned on suEXEC today ?

    Did you turn on suEXEC or suPHP? This document explains how permissions and ownership values relate to the PHP handler: Apache PHP Request Handling - EasyApache - cPanel Documentation Thank you.
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