Normal that change IP doesn't edit DNS ?

ottdev

• May 11, 2016 13:31

In segregating our resellers/designers so that their accounts are on an a dedicated IP, when in "List Accounts" hitting [Change IP Address] button works to change it there in the listing, but checking the DNS nothing has not been changed. Is it normal that you must also manually edit the A records, etc or something is broken here ?

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  ottdev

  • May 11, 2016 18:33

  In segregating our resellers/designers so that their accounts are on an a dedicated IP, when in "List Accounts" hitting [Change IP Address] button works to change it there in the listing, but checking the DNS nothing has not been changed. Is it normal that you must also manually edit the A records, etc or something is broken here ?

  
  NEVERMIND! Just a small delay... In the time it took me to write this and answer a call, they did change!

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  cPanelMichael

  • May 26, 2016 14:08

  Hello, I'm happy to see the records updated. Thank you for updating us with the outcome.

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