Unable to prune transport Amazon_S3

Karl1

• May 14, 2016 05:34

Hi support team, Is there a solution for this error: "Unable to prune transport "Amazon_S3" Unable to remove outdated backup: The server has stopped responding at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/Amazon/S3/Bucket.pm line 333." ==== 329 sub list_all { 330 my $self = shift; 331 my $conf = shift || {}; 332 $conf->{bucket} = $self->bucket; 333 return $self->account->list_bucket_all($conf); 334 } ==== Thanks Karl

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  cPanelMichael

  • May 27, 2016 19:30

  Hello, Could you verify there are no network issues between your cPanel server and the Amazon server? If not, try increasing the timeout value under the remote destination in "WHM >> Backup Configuration" to a higher value and let us know if the issue continues. You can find documentation on the backup configuration option at: Backup Configuration - Documentation - cPanel Documentation Thank you.

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