Dns Admin failing

tank

• May 17, 2016 22:53

For a while now I have had dns admin restarting at night. Sometimes just once, sometimes several times in a row. Any ideas why would this be happening? It only started occurring when I tried to do an SDF record on a domain. Thanks

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  cPanelMichael

  • May 27, 2016 20:48

  Hello, Are you sure it's not entering and exiting out of dormant mode? There's a similar thread where that's explained: Can't disable dnsadmin since 2016 Apr auto-update Thank you.

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  tank

  • May 29, 2016 15:35

  Thanks for the article. I get emailed sometimes 3 or 4 a night stating that DNS admin failed, then recovered. Any ideas why that is.

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  cPanelMichael

  • May 30, 2016 19:33

  Is this email coming from cPanel or a third-party monitoring application? Thank you.

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  tank

  • June 03, 2016 02:47

  The email is coming from the monitoring service of the service. So i am getting emails saying DNS admin failed from cpanel . Then getting an email that it recovered.

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  cPanelMichael

  • June 06, 2016 18:57

  Could you provide an example of one of these messages, including the message header, and ensuring to remove real domain names or IP addresses? Thank you.

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  tank

  • June 08, 2016 02:30

  
  The service "dnsadmin" appears to be down. Server Domain name Primary IP Address xxx.xxx.xxx.xx Service Name dnsadmin Service Status failed ? Notification The service "dnsadmin" appears to be down. Service Check Method The system failed to connect to this service"s TCP/IP port. Reason Timeout while trying to get data from service: Died Number of Restart Attempts 1 Service Check Raw Output The 'dnsadmin' service passed the check. Startup Log dnsadmin 3.3 entering server mode Memory Information The chkservd process attempts to connect to "127.0.0.1:/var/cpanel/dnsadmin/sock" in order to validate that this service is functioning. If you blocked connections with iptables or the "Host Access Control" interface in WHM, this failure may be a false positive. To resolve this issue, either open the firewall to allow connections as the root user to "127.0.0.1:/var/cpanel/dnsadmin/sock" or disable checks for this service in WHM"s "Service Manager" interface with the "Configure Monitor Settings" link below. Timeout while trying to get data from service: Died Number of Restart Attempts 1 Service Check Raw Output The 'dnsadmin' service passed the check. Startup Log dnsadmin 3.3 entering server mode
  

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  cPanelMichael

  • July 04, 2016 18:23

  Hello, CPANEL-5543 was released as part of cPanel 56.0.3: Fixed case CPANEL-5543: Dnsadmin dormant generates authkeys on startup. Also, please note the following output in the notification: The chkservd process attempts to connect to "127.0.0.1:/var/cpanel/dnsadmin/sock" in order to validate that this service is functioning. If you blocked connections with iptables or the "Host Access Control" interface in WHM, this failure may be a false positive.
  Would you mind opening a support ticket so we can take a closer look if you are not blocking connections to localhost via your firewall or Host Access Control? You can post the ticket number here so we can update this thread with the outcome. Thank you.

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  cPanelMichael

  • July 15, 2016 19:14

  Hello, I've not seen additional feedback to this thread or reference to an open support ticket. I'm marking this thread as resolved, however feel free to let us know if the issue continues. Thank you.

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