unable to add new account from root whm
tried creating a new account from WHM after a long time. and it displays error.
Account Creation Status: failed
Unable to add user xxx
I tailed the error log and it shows a huge list of errors
any suggestions
[2016-05-21 07:25:41 -0500] warn [whostmgr5] Lock /etc/ipaddrpool.lock lost! at
/usr/local/cpanel/Cpanel/SafeFile.pm line 173
Cpanel::SafeFile::safeunlock(ARRAY(0xa8c517c)) called at
/usr/local/cpanel/Cpanel/SafeFile.pm line 89
Cpanel::SafeFile::safeclose(GLOB(0xa4f80ec), ARRAY(0xa8c517c)) called at
/usr/local/cpanel/Cpanel/IpPool.pm line 45
Cpanel::IpPool::rebuild(1) called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 317
Whostmgr::Accounts::Create::_wwwacct('spf', undef, 'hasshell', 'n', 'featurelist',
'default', 'pass', '}*)6OB2B}+Nd', 'no_cache_update', 0, 'hascgi', 'y', 'forcedns', 0,
'max_email_per_hour', 'unlimited', 'owner', 'root', 'maxpop', 11, 'cpmod', 'x3', 'maxaddon', 2,
'quota', 'unlimited', 'max_defer_fail_percentage', 'unlimited', 'maxpark', 2, 'dkim', undef,
'useregns', 0, 'plan', 'moving', 'maxsql', 11, 'bwlimit', 20000, 'domain', 'aspl2.mydom.net',
'locale', 'en', 'user', 'asplpl', 'is_restore', 0, 'installfp', 'n', 'useip', 'n', 'contactemail',
'tweaker@mydom.net', 'force', undef, 'mxcheck', 'local', 'maxftp', 11, 'maxlst', 'n', 'maxsub', 5)
called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 1855
Whostmgr::Accounts::Create::__createaccount('featurelist', 'default', 'username', 'asplpl',
'max_email_per_hour', 'unlimited', 'maxpop', 11, 'cpmod', 'x3', 'customip', '--Auto Assign--',
'maxaddon', 2, 'quota', 'unlimited', 'hasuseregns', 1, 'dbuser', 'asplpl',
'max_defer_fail_percentage', 'unlimited', 'maxpark', 2, 'cgi', 1, 'plan', 'moving', 'bwlimit',
20000, 'maxsql', 11, 'domain', 'aspl2.mydom.net', 'sign', '', 'language', 'en', 'contactemail',
'tweaker@mydom.net', 'mxcheck', 'local', 'password', '}*)6OB2B}+Nd', 'pkgname', '', 'maxftp', 11,
'maxlst', 'unlimited', 'maxsub', 5) called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line
1906
Whostmgr::Accounts::Create::_createaccount('featurelist', 'default', 'username', 'asplpl',
'max_email_per_hour', 'unlimited', 'maxpop', 11, 'cpmod', 'x3', 'customip', '--Auto Assign--',
'maxaddon', 2, 'quota', 'unlimited', 'hasuseregns', 1, 'dbuser', 'asplpl',
'max_defer_fail_percentage', 'unlimited', 'maxpark', 2, 'cgi', 1, 'plan', 'moving', 'bwlimit',
20000, 'maxsql', 11, 'domain', 'aspl2.mydom.net', 'sign', '', 'language', 'en', 'contactemail',
'tweaker@mydom.net', 'mxcheck', 'local', 'password', '}*)6OB2B}+Nd', 'pkgname', '', 'maxftp', 11,
'maxlst', 'unlimited', 'maxsub', 5) called at whostmgr/bin/whostmgr5 line 565
main::wwwacct() called at whostmgr/bin/whostmgr5 line 214
[2016-05-21 07:25:41 -0500] warn [whostmgr5] Lock /etc/ipaddrpool.lock lost! at
/usr/local/cpanel/Cpanel/SafeFile.pm line 173
Cpanel::SafeFile::safeunlock(ARRAY(0xa8c6ba4)) called at
/usr/local/cpanel/Cpanel/SafeFile.pm line 89
Cpanel::SafeFile::safeclose(GLOB(0xa4f87ac), ARRAY(0xa8c6ba4)) called at
/usr/local/cpanel/Cpanel/DIp.pm line 313
Cpanel::DIp::getipsfromfilelist('/etc/ipaddrpool') called at
/usr/local/cpanel/Cpanel/DIp.pm line 291
Cpanel::DIp::getunallocatedipslist() called at /usr/local/cpanel/Cpanel/DIp.pm line 102
Cpanel::DIp::_get_resellersips_hash('root') called at /usr/local/cpanel/Cpanel/DIp.pm line
88
Cpanel::DIp::get_available_ips('root') called at
/usr/local/cpanel/Whostmgr/Accounts/Create.pm line 495
Whostmgr::Accounts::Create::_wwwacct('spf', undef, 'hasshell', 'n', 'featurelist',
'default', 'pass', '}*)6OB2B}+Nd', 'no_cache_update', 0, 'hascgi', 'y', 'forcedns', 0,
'max_email_per_hour', 'unlimited', 'owner', 'root', 'maxpop', 11, 'cpmod', 'x3', 'maxaddon', 2,
'quota', 'unlimited', 'max_defer_fail_percentage', 'unlimited', 'maxpark', 2, 'dkim', undef,
'useregns', 0, 'plan', 'moving', 'maxsql', 11, 'bwlimit', 20000, 'domain', 'aspl2.mydom.net',
'locale', 'en', 'user', 'asplpl', 'is_restore', 0, 'installfp', 'n', 'useip', 'n', 'contactemail',
'tweaker@mydom.net', 'force', undef, 'mxcheck', 'local', 'maxftp', 11, 'maxlst', 'n', 'maxsub', 5)
called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 1855
Whostmgr::Accounts::Create::__createaccount('featurelist', 'default', 'username', 'asplpl',
'max_email_per_hour', 'unlimited', 'maxpop', 11, 'cpmod', 'x3', 'customip', '--Auto Assign--',
'maxaddon', 2, 'quota', 'unlimited', 'hasuseregns', 1, 'dbuser', 'asplpl',
'max_defer_fail_percentage', 'unlimited', 'maxpark', 2, 'cgi', 1, 'plan', 'moving', 'bwlimit',
20000, 'maxsql', 11, 'domain', 'aspl2.mydom.net', 'sign', '', 'language', 'en', 'contactemail',
'tweaker@mydom.net', 'mxcheck', 'local', 'password', '}*)6OB2B}+Nd', 'pkgname', '', 'maxftp', 11,
'maxlst', 'unlimited', 'maxsub', 5) called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line
1906
Whostmgr::Accounts::Create::_createaccount('featurelist', 'default', 'username', 'asplpl',
'max_email_per_hour', 'unlimited', 'maxpop', 11, 'cpmod', 'x3', 'customip', '--Auto Assign--',
'maxaddon', 2, 'quota', 'unlimited', 'hasuseregns', 1, 'dbuser', 'asplpl',
'max_defer_fail_percentage', 'unlimited', 'maxpark', 2, 'cgi', 1, 'plan', 'moving', 'bwlimit',
20000, 'maxsql', 11, 'domain', 'aspl2.mydom.net', 'sign', '', 'language', 'en', 'contactemail',
'tweaker@mydom.net', 'mxcheck', 'local', 'password', '}*)6OB2B}+Nd', 'pkgname', '', 'maxftp', 11,
'maxlst', 'unlimited', 'maxsub', 5) called at whostmgr/bin/whostmgr5 line 565
main::wwwacct() called at whostmgr/bin/whostmgr5 line 214
[2016-05-21 07:25:42 -0500] warn [whostmgr5] Attempt to repair system password files because we
received an error while adding a user: signal=[0] code=[10]. at
/usr/local/cpanel/Cpanel/SysAccounts.pm line 175
Cpanel::SysAccounts::_run_pw_cmds(ARRAY(0xa86be44), ARRAY(0xa8e92fc)) called at
/usr/local/cpanel/Cpanel/SysAccounts.pm line 56
Cpanel::SysAccounts::add_system_user('asplpl', 'pass', '}*)6OB2B}+Nd', 'uid', 511, 'gid',
508, 'homedir', '/home2/asplpl', 'homedir_root', '/home2', 'shell',
'/usr/local/cpanel/bin/noshell') called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 685
Whostmgr::Accounts::Create::_wwwacct('spf', undef, 'hasshell', 'n', 'featurelist',
'default', 'pass', '}*)6OB2B}+Nd', 'no_cache_update', 0, 'hascgi', 'y', 'forcedns', 0,
'max_email_per_hour', 'unlimited', 'owner', 'root', 'maxpop', 11, 'cpmod', 'x3', 'maxaddon', 2,
'quota', 'unlimited', 'max_defer_fail_percentage', 'unlimited', 'maxpark', 2, 'dkim', undef,
'useregns', 0, 'plan', 'moving', 'maxsql', 11, 'bwlimit', 20000, 'domain', 'aspl2.mydom.net',
'locale', 'en', 'user', 'asplpl', 'is_restore', 0, 'installfp', 'n', 'useip', 'n', 'contactemail',
'tweaker@mydom.net', 'force', undef, 'mxcheck', 'local', 'maxftp', 11, 'maxlst', 'n', 'maxsub', 5)
called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 1855
Whostmgr::Accounts::Create::__createaccount('featurelist', 'default', 'username', 'asplpl',
'max_email_per_hour', 'unlimited', 'maxpop', 11, 'cpmod', 'x3', 'customip', '--Auto Assign--',
'maxaddon', 2, 'quota', 'unlimited', 'hasuseregns', 1, 'dbuser', 'asplpl',
'max_defer_fail_percentage', 'unlimited', 'maxpark', 2, 'cgi', 1, 'plan', 'moving', 'bwlimit',
20000, 'maxsql', 11, 'domain', 'aspl2.mydom.net', 'sign', '', 'language', 'en', 'contactemail',
'tweaker@mydom.net', 'mxcheck', 'local', 'password', '}*)6OB2B}+Nd', 'pkgname', '', 'maxftp', 11,
'maxlst', 'unlimited', 'maxsub', 5) called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line
1906
Whostmgr::Accounts::Create::_createaccount('featurelist', 'default', 'username', 'asplpl',
'max_email_per_hour', 'unlimited', 'maxpop', 11, 'cpmod', 'x3', 'customip', '--Auto Assign--',
'maxaddon', 2, 'quota', 'unlimited', 'hasuseregns', 1, 'dbuser', 'asplpl',
'max_defer_fail_percentage', 'unlimited', 'maxpark', 2, 'cgi', 1, 'plan', 'moving', 'bwlimit',
20000, 'maxsql', 11, 'domain', 'aspl2.mydom.net', 'sign', '', 'language', 'en', 'contactemail',
'tweaker@mydom.net', 'mxcheck', 'local', 'password', '}*)6OB2B}+Nd', 'pkgname', '', 'maxftp', 11,
'maxlst', 'unlimited', 'maxsub', 5) called at whostmgr/bin/whostmgr5 line 565
main::wwwacct() called at whostmgr/bin/whostmgr5 line 214-
Hello :), Try to change your account user name while creating account on your server and also please check cPanel error logs file for the more information. 0 -
tried changing domain.tld, username in all cases same error message comes which I've attached. 0 -
Attempt to repair system password files because we received an error while adding a user
Hello, Check to verify if your system is out of disk space or inodes with the following commands:df -h df -i
Thank you.0
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