The service "cphulkd" appears to be down.

fino47

• May 28, 2016 10:29

I am getting this error 3 times per day. The service "cphulkd" appears to be down. And after 5 minutes of getting this email i get an other one that says: The service "spamd" is now operational.

• 

  cPanelMichael

  • June 02, 2016 16:49

  Hello, Please post the output from the following command so we can better diagnose the issue:
  grep '' /etc/redhat-release /usr/local/cpanel/version /var/cpanel/envtype ; grep CPANEL= /etc/cpupdate.conf
  Thanks!

  0
• 

  davidbudden

  • June 27, 2016 13:46

  I am getting this error 3 times per day. The service "cphulkd" appears to be down. And after 5 minutes of getting this email i get an other one that says: The service "spamd" is now operational.

  
  Did you manage to solve this issue? I have the same problem now. Thanks

  0
• 

  cPanelMichael

  • June 27, 2016 19:36

  Could you post the output referenced in my last response so we help to troubleshoot the issue? Thank you.

  0
• 

  davidbudden

  • July 27, 2016 13:56

  Could you post the output referenced in my last response so we help to troubleshoot the issue? Thank you.

  
  Hi sorry for not doing this sooner! We are still having the same issue. The output is as follows: /etc/redhat-release:CentOS release 6.8 (Final) /usr/local/cpanel/version:11.56.0.28 /var/cpanel/envtype:kvm CPANEL=release Thanks

  0
• 

  cPanelMichael

  • July 27, 2016 19:08

  Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome. Thank you.

  0
• 

  davidbudden

  • July 28, 2016 10:27

  Did you manage to solve this issue? I have the same problem now. Thanks

  
  Ticket now opened - 7611395 Thanks

  0

Please sign in to leave a comment.