Skip to main content

Failed to create subdirectories error

Comments

5 comments

  • cPanelMichael
    Hello, Please post the output from the following command:
    httpd -M | grep security
    Also, have you recently updated to EasyApache 4, or are you using Mod_Ruid2 on this system? Thank you.
    0
  • nikomaxia
    Hi cPanelMichael and thanks for the reply. I ran the command and the result was security2_module (shared) I m also running easy apache 3 and I have enabled Mod_Ruid2 from easy apache
    0
  • cPanelMichael
    I m also running easy apache 3 and I have enabled Mod_Ruid2 from easy apache

    Hello, You are likely encountering a compatibility issue with Mod_Security and Mod_Ruid2, or MPM-ITK if it's enabled. The other option that might lead to these types of messages is found under the "Security" tab in "WHM >> Tweak Settings": "EXPERIMENTAL: Jail Apache Virtual Hosts using mod_ruid2 and cPanel" jailshell." The compatibility issue is documented at: Apache Module: ModSecurity - EasyApache 4 - cPanel Documentation You can find additional discussion of this issue on the following thread: ModSecurity: Rule processing failed. Thank you.
    0
  • nikomaxia
    Thank you cPanelMichael Its fixed!!!
    0
  • cPanelMichael
    I'm happy to see the information provided to you helped. Thank you for updating us with the outcome.
    0

Please sign in to leave a comment.