Let's Encrypt You do not have the feature sslinstall

idequals

• May 31, 2016 16:55

LetsEncrypt is now installed on our CPanel. Below is the error message when attempting to "+ Issue Single" for one of our domains. There was a problem processing your request Error fetching mail sni supported status (XID r3793p) You do not have the feature "sslinstall". Is there a problem with the install, or something that needs to be configured? Looking for a settings feature. Thanks.

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  cPanelMichael

  • June 01, 2016 14:41

  Hello, Could you elaborate on how you installed the Let's Encrypt plugin? Thank you.

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  idequals

  • June 01, 2016 21:15

  We manually installed the license file to /etc/letsencrypt-cpanel.licence and chmod the file to 0400, then installed the repository:

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  cPanelMichael

  • June 01, 2016 21:57

  Hello, The error message suggests "SSL Host Installer" is not enabled for the feature list associated with the package assigned to the account. You can enable this feature via "WHM >> Packages >> Feature Manager". Please keep in mind this is an unsupported third-party plugin. You can follow the progress regarding official support for Let's Encrypt at: Provide Support for Let's Encrypt Automated Certificate Management/SSL Thank you.

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  idequals

  • June 02, 2016 16:06

  That was it. Thank you for the help.

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  cPanelMichael

  • June 02, 2016 20:08

  I'm happy to see the response was helpful. Thank you for updating us with the outcome.

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