Removing Subaccounts in User Manager?

mandm

• June 03, 2016 10:14

I have a few subaccounts listed in the User Manager section of cPanel for my account. They seem to be privileged (starred) users with FTP enabled but they don't show up in my FTP accounts section and I don't recognize time. I'd like to remove them but there appears to be no removal option. Does anyone know how I can remove these?

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  Infopro

  • June 03, 2016 15:43

  You can't edit or remove the two with the stars they're your cPanel account, tied to the system. The docs don't specifically explain this, but you might like to know there are docs on this feature all the same: User Manager - Documentation - cPanel Documentation

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  mandm

  • June 03, 2016 16:31

  The issue here is that there is an additional third starred user that cannot be removed and I have no idea where it came from.

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  Infopro

  • June 03, 2016 17:25

  Out of curiosity, whats the full name on that 3rd user? You should have: cpaneluser and cpaneluser_logs What else do you see with a star on it?

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  mandm

  • June 03, 2016 18:47

  It's an email address with the domain name of the cpanel account the name in the email doesn't seem to match anything related to any kind of standard cpanel convention, but I do have the cpaneluser and cpaneluser_logs users as well. From what I can tell it was added either at the same time the account was created or shortly after.

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  Infopro

  • June 03, 2016 20:52

  Was the account created for you, or did you create it?

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