ERR_NAME_NOT_RESOLVED on subdomains

cjbm2994

• June 07, 2016 15:21

Hello, The current setup of our website is that we have a subdomain (ww2.example.com) that mirrors exactly the contents of those in the main (www.example.com) for the previous week as we proceed with finishing the main site. This has been setup before I took over as on of the developers of the site. It's a wordpress site btw. I was successful before in backing up the site in the subdomain, no issues whatsoever. But last week, the subdomain site the error ERR_NAME_NOT_RESOLVED. Any tips on how to solve the issue? Also, I've read the thread Subdomain not resolve - ERR_NAME_NOT_RESOLVED, Im not sure where can I run the code given and would I run in on the subdomain only? Thanks

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  cPanelMichael

  • June 14, 2016 15:06

  Hello, The error message suggests the domain name is not responding to DNS requests. Could you verify if the subdomain resolves to the correct IP address? You can use a command such as "host" to verify this. EX:
  host sub.domain.com
  Thank you.

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