Account not backed up

joako

• June 13, 2016 16:45

I noticed an account was not being backed up. I notice backup was off for the domain. I turned it back on but it's still not getting backed up. How can I make sure it works?

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  cPanelMichael

  • June 16, 2016 18:35

  New I noticed an account was not being backed up. I notice backup was off for the domain. I turned it back on but it's still not getting backed up. How can I make sure it works?

  
  Hello, Could you elaborate on how you enabled backups, and the steps you are taking to reproduce the issue? Thank you.

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  joako

  • September 11, 2016 05:37

  It seems like the default option for the backups is not to backup an account. Is there any way to make the backups by default backup all accounts, and only exclude those manually toggled off?

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  cPanelMichael

  • September 19, 2016 16:45

  It seems like the default option for the backups is not to backup an account. Is there any way to make the backups by default backup all accounts, and only exclude those manually toggled off?

  
  Could you verify how you were able to reproduce that behavior? Backups should enable by default for accounts created after global backups are enabled for accounts from Web Host Manager. Thank you.

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