SMTP Banner Issues, Shared IP

rligg

• June 23, 2016 11:42

I have searched the forums but am still lost as to how to deal with this issue. I have Exim configured to automatically use a domains dedicated ip address in the SMTP Banner. That works fine. The problem is with my shared ip address. My shared ip address is not the same as the server ip. I have rdns setup for the shared ip. RDNS Entries(Just examples) server ip: 1.1.1.1.1 server.hostname shared ip: 1.1.1.1.2 shared.server.hostname The problem is Exim is using the server name instead of the shared ip name in the SMTP Banner. when sending mail. Naturally this creates a problem with some mail systems. So while cPanel/Exim properly assigns the ip/domain and the SMTP Banner. on dedicated ip, it does not for the shared ip. It uses the the proper ip, but defaults to the server name for the SMTP Banner.. Anyone know how I can fix this?

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  twhiting9275

  • June 23, 2016 17:32

  This is as expected, and shouldn't create any problems with valid mail systems. The SMTP banner is going to remain the same, whether or not you use the server io, or a dedicated one . It should never change.

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  rligg

  • June 23, 2016 18:20

  So there is no way to tell Exim to use: shared.server.domain for a specific shared ip?

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  cPanelMichael

  • July 11, 2016 01:49

  So there is no way to tell Exim to use: shared.server.domain for a specific shared ip?

  
  Hello, Please let us know if the following thread is helpful: Easy FIX your SMTP banner, SMTP greeting and Reverse DNS for Dedicated IPs Thank you.

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