Issue accessing site with www prefix
Greetings everyone,
I have a friend of mine that recently ran across an odd issue while accessing his server.
He is able to visit a website with a url such as domain.com but when he attempts to visit a site with a url such as /www.domain.com he is directed to a cloudflare maintenance page.
Im just curious if anyone has had this occur in the past and what they may have done to remedy the problem. His setup:
. CentOS 6 server w/cPanel/WHM
. CloudFlare DDoS Protection
. Litespeed Webserver
Any assistance is much appreciated. Thanks!
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Hello, Normally that would be the case but this issue is only happening for one person out of 10k active users a day. 0 -
Hello, If the issue facing only one client then Might be the issue with browser cache. Can you please ask then to access website after clearing browser cache or another browser. 0 -
Normally that would be the case but this issue is only happening for one person out of 10k active users a day.
Hello, Check to see if the issue persists when the user clears their browser and DNS cache. There's a document on this at: How To Clear Your DNS Cache - cPanel Knowledge Base - cPanel Documentation Thank you.0
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