How to disable 2FA after phone app got deleted by accident

numarketing

• June 27, 2016 13:06

Hi Guys Need help with my WHM I have a WHM with 2FA (two factor authentication ) enabled and had a google authenticate app on my iphone 6.# Today, i accidentally lost my data on my iphone and could not restore my iphone and i dont have the backup of iphone. now I cannot get into my whm with 2FA as it ask for code every time i try. I can still logon to my VPS with ssh, anyone cam tell me how to either disable my 2FA with ssh

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  cPanelMichael

  • June 27, 2016 19:58

  Hello, You can disable two-factor authentication via the command line through WHM API 1:
  whmapi1 twofactorauth_disable_policy
  The function is documented at: WHM API 1 Functions - twofactorauth_disable_policy Thank you.

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  numarketing

  • June 27, 2016 20:11

  Thanks alot for the quick help

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  cPanelMichael

  • June 27, 2016 21:11

  I'm happy to see that API function was helpful. Thank you for updating us with the outcome.

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  numarketing

  • June 27, 2016 21:24

  yes, it was brilliant, but i have another issue, i have another vps with same problem, but for this vps i dont have ssh excess aswell. anyway to disable the 2fa

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  cPanelMichael

  • June 27, 2016 21:28

  yes, it was brilliant, but i have another issue, i have another vps with same problem, but for this vps i dont have ssh excess aswell. anyway to disable the 2fa

  
  You will need to restore SSH access first, before enabling/disabling two-factor authentication. You may need to consult with your hosting provider or data center for help with restoring SSH access if both SSH and WHM are inaccessible. Thank you.

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  numarketing

  • June 30, 2016 19:55

  Thanks again

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