Need Help: Internal Server Error 500; Disk Quota Exceeded...

paulwro_user

• July 11, 2016 08:12

Hi All: I'm building a website for a client who has a VPS. They've supplied me with cPanel access for the particular account we're working on together, but I've recently encountered this message: Internal Server Error 500 The system failed to open the session file "/var/cpanel/sessions/raw/:01_acLVstJInB4GI" because of an error: Disk quota exceeded at /usr/local/cpanel/Cpanel/Session.pm line 277 I was using cPanel with no issues prior to the weekend. I uploaded and extracted the files to setup Wordpress, and needed to correct the GoDaddy host database name before I could complete the install, but now I'm locked out of cPanel. FTP credentials don't seem to work either. I receive a message saying the "server has closed the connection." From what I've read so far, this seems to imply there's a ton of inode files taking up space on the VPS? Is there a way for me to fix this? I don't have SSH access. Thanks for any help and guidance. Paul

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  cPanelMichael

  • July 11, 2016 13:28

  Hello, You will need to report this issue to your web hosting provider so they can take a closer look and determine why there's no free space available to the account. Thank you.

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  paulwro_user

  • July 11, 2016 13:59

  Thank you Michael.

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