Contact Us box not working "dovecot: auth: Error: Cpanel::MailAuth: cphulk incremented the failure"

bertie-stormforce

• July 11, 2016 09:55

Our Contact us box on our website is not working it throws the error "dovecot: auth: Error: Cpanel::MailAuth: cphulk incremented the failure count for user 'site@{domain}' to access service 'mail' from IP '{Whitelisted webserver ip}'" I have whitelisted the IP but am still getting this issue, I have tried another email address and still had this issue, we are using CMSMadeSimple

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  bertie-stormforce

  • July 11, 2016 15:06

  Never mind I had misspelt a password

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  cPanelMichael

  • July 11, 2016 15:09

  Hello, I'm happy to see you were able to address the issue. Thank you for updating us with the outcome.

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