send emails from accounts not hostname

absfrm

• July 14, 2016 03:56

I couldn't change or modify my WHM configuration to let accounts send emails from their own address like info@accountname.com (enabled SPF and DKIM) not from hostname (accountname@server1.example.com) so ALL emails go to spam for every mail provider!! I tested many solutions like PHPmailer and set "FROM address", "From Name", "Return PATH" etc but made no affect . How can can set this configuration? Thanks

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  cPanelMichael

  • July 14, 2016 14:41

  Hello, You can utilize SMTP authentication in your scripts to ensure email is sent from authenticated email addresses. Some PHP applications have options that allow you to enable SMTP Authentication as a feature, while other applications require plugins or custom solutions. You can search "SMTP Authentication PHP" on a search engine to see examples. Thank you.

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  absfrm

  • July 14, 2016 15:22

  I sent an email with SMPT

  I couldn't change or modify my WHM configuration to let accounts send emails from their own address like info@accountname.com[/EMAIL] (enabled SPF and DKIM) not from hostname (accountname@server1.example.com) so ALL emails go to spam for every mail provider!! I tested many solutions like PHPmailer and set "FROM address", "From Name", "Return PATH" etc but made no affect . How can can set this configuration? Thanks

  
  Thanks I sent via SMTP . It solved the issue of sender name (accountname@server1.example.com) to (info@accountname.com) But still all emails go spam! Even with DKIM and SPF

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  cPanelMichael

  • July 14, 2016 16:21

  But still all emails go spam! Even with DKIM and SPF

  
  Hello, Please review the following document and let us know if it helps: How To Keep Your Email Out of the SPAM Folder You may also find this thread helpful: DKIM with Remote Mailserver Thank you.

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  absfrm

  • July 20, 2016 16:54

  Hello, Please review the following document and let us know if it helps: How To Keep Your Email Out of the SPAM Folder You may also find this thread helpful: DKIM with Remote Mailserver Thank you.

  
  Hi I have reviewed everything and done every solutions. All emails go to spam from my server my IP and Domain is not listed in any blacklists I created a new domain in WHM and send an email from that domain to a new email created in AOL and Outlook. unfortunately both received in Spam box!! Neither outlook team nor server providers know why my emails go spam! at the end I used 3rd party email sender . It's no fair! Thanks

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  cPanelMichael

  • July 20, 2016 18:05

  You may need to contact each remote mail service provider to determine why they are marking your messages as SPAM. For instance, with Google, their contact form is found at: Troubleshooting for bulk email senders - Gmail Help Another option to consider is to have your provider issue you a new IP address, and use that new IP for sending email per the following document: How to Configure Exim's Outgoing IP Address - cPanel Knowledge Base - cPanel Documentation Thank you.

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