cPanel security questions in a loop

NestMan

• July 25, 2016 13:59

I log into cPanel, then click the Crons icon. It then asks for the answers to my security questions. It tells me that I answered them correctly and to click the blue button to continue. I do, and then it loops back to asking me the questions again. I know where to go in WHM to edit security questions, but where do I go in cPanel? Can I turn these off for now? It's preventing me from getting into the Crons page. Thank you.

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  cPanelMichael

  • July 25, 2016 21:35

  Hello, You can access cPanel for that user with the root or reseller password, and then browse to "cPanel >> Security Policy" to reset the questions. The option is documented at: Security Policy - Documentation - cPanel Documentation Thank you.

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