Cannot SSH into VPS

Georgi Georgiev

• July 31, 2016 03:20

Hello, I have a lowendspirit VPS and I cannot SSH into it. I can access the VPS through the cPanel emergency session and it works ok. However, if I try from my terminal: ssh root@ -p 2202 // I used the same ip from the cPanel emergency session I get prompted for password, however, It does not accept my root password. I even tried reinstalling the OS on the VPS but this didn't help.

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  NOC_Serverpoint

  • July 31, 2016 10:26

  Hello, Can you please post the output of : ssh root@ -p 2202 -v This will enable the verbose mode and you should be able to see where / why exactly the error occurs during the login. Also, try resetting the SSH port / settings via the WHM with the link below:

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  Georgi Georgiev

  • July 31, 2016 12:17

  Hello, Can you please post the output of : ssh root@ -p 2202 -v This will enable the verbose mode and you should be able to see where / why exactly the error occurs during the login. Also, try resetting the SSH port / settings via the WHM with the link below:
  OpenSSH_7.2p2 Ubuntu-4ubuntu1, OpenSSL 1.0.2g-fips 1 Mar 2016 debug1: Reading configuration data /etc/ssh/ssh_config debug1: /etc/ssh/ssh_config line 19: Applying options for * debug1: Connecting to 95.46.198.24 [95.46.198.24] port 2202. debug1: Connection established. debug1: key_load_public: No such file or directory debug1: identity file /home/td100g2/.ssh/id_rsa type -1 debug1: key_load_public: No such file or directory debug1: identity file /home/td100g2/.ssh/id_rsa-cert type -1 debug1: key_load_public: No such file or directory debug1: identity file /home/td100g2/.ssh/id_dsa type -1 debug1: key_load_public: No such file or directory debug1: identity file /home/td100g2/.ssh/id_dsa-cert type -1 debug1: key_load_public: No such file or directory debug1: identity file /home/td100g2/.ssh/id_ecdsa type -1 debug1: key_load_public: No such file or directory debug1: identity file /home/td100g2/.ssh/id_ecdsa-cert type -1 debug1: key_load_public: No such file or directory debug1: identity file /home/td100g2/.ssh/id_ed25519 type -1 debug1: key_load_public: No such file or directory debug1: identity file /home/td100g2/.ssh/id_ed25519-cert type -1 debug1: Enabling compatibility mode for protocol 2.0 debug1: Local version string SSH-2.0-OpenSSH_7.2p2 Ubuntu-4ubuntu1 debug1: Remote protocol version 2.0, remote software version OpenSSH_5.3 debug1: match: OpenSSH_5.3 pat OpenSSH_5* compat 0x0c000000 debug1: Authenticating to 95.46.198.24:2202 as 'root' debug1: SSH2_MSG_KEXINIT sent debug1: SSH2_MSG_KEXINIT received debug1: kex: algorithm: diffie-hellman-group-exchange-sha256 debug1: kex: host key algorithm: ssh-rsa debug1: kex: server->client cipher: aes128-ctr MAC: umac-64@openssh.com compression: none debug1: kex: client->server cipher: aes128-ctr MAC: umac-64@openssh.com compression: none debug1: SSH2_MSG_KEX_DH_GEX_REQUEST(2048<3072<8192) sent debug1: got SSH2_MSG_KEX_DH_GEX_GROUP debug1: SSH2_MSG_KEX_DH_GEX_INIT sent debug1: got SSH2_MSG_KEX_DH_GEX_REPLY debug1: Server host key: ssh-rsa SHA256:9RSxc0zYnf0s4bxBLtYgyQhv4XDrpFkBZEoHHbopRqU debug1: Host '[95.46.198.24]:2202' is known and matches the RSA host key. debug1: Found key in /home/td100g2/.ssh/known_hosts:3 debug1: rekey after 4294967296 blocks debug1: SSH2_MSG_NEWKEYS sent debug1: expecting SSH2_MSG_NEWKEYS debug1: rekey after 4294967296 blocks debug1: SSH2_MSG_NEWKEYS received debug1: SSH2_MSG_SERVICE_ACCEPT received debug1: Authentications that can continue: publickey,gssapi-keyex,gssapi-with-mic,password debug1: Next authentication method: gssapi-keyex debug1: No valid Key exchange context debug1: Next authentication method: gssapi-with-mic debug1: Unspecified GSS failure. Minor code may provide more information No Kerberos credentials available debug1: Unspecified GSS failure. Minor code may provide more information No Kerberos credentials available debug1: Unspecified GSS failure. Minor code may provide more information debug1: Unspecified GSS failure. Minor code may provide more information No Kerberos credentials available debug1: Next authentication method: publickey debug1: Trying private key: /home/td100g2/.ssh/id_rsa debug1: Trying private key: /home/td100g2/.ssh/id_dsa debug1: Trying private key: /home/td100g2/.ssh/id_ecdsa debug1: Trying private key: /home/td100g2/.ssh/id_ed25519 debug1: Next authentication method: password root@95.46.198.24's password: debug1: Authentications that can continue: publickey,gssapi-keyex,gssapi-with-mic,password Permission denied, please try again.
  

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  Georgi Georgiev

  • July 31, 2016 14:31

  Tried this link w/ the ip of the VPS but it took me to the "Connection failed" + "Try again" page. I still cannot resolve this. I don't think it will be too much of a problem. However, why is the "Serial Console" not recommended as a general way of accessing the VPS ?

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  cPanelMichael

  • August 01, 2016 15:53

  Hello, First, try modifying your SSH configuration to ensure it's accessible. There's a thread here you will find helpful: [Tutorial] Interested in increasing the security of your server? Read this. (sshd hardening) However, if the issue persists, contact your VPS hosting provider and request assistance with accessing the server via SSH, as it seems like a firewall might be filtering access requests if you can't access Web Host Manager. Thank you.

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