WHM Backup Restoration Error (Restore Session Failed)

lennox32

• July 31, 2016 04:19

Hello, this is my first post here on cPanel forums, so please, take it easy :) I searched a lot and there is no such thread for this kind of error, so I thought I should create one! I am having this problem,and it doesn't seem to go away no matter what I try. When I restore an account from a previous backup, I get this error: Could not restore account "... " The restore session failed. I have absolutely no idea why this happens,and about a month ago, backup restoration was working fine. Any ideas guys ? Thanks in advance

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  cPanelMichael

  • August 01, 2016 16:48

  Hello, Could you let us know the specific output when attempting to restore this account via the command line using the /scripts/restorepkg command? Information on how to use this script is available at: Restore Package Script - Documentation - cPanel Documentation Thank you.

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