Mail failure - no recipient addresses

DBM

• August 01, 2016 17:19

Hi, I am getting about 10 of these email every 3-4 minutes!
________________________________________________ Mail Delivery System 6:01 PM (11 minutes ago) toroot A message that you sent contained no recipient addresses, and therefore no delivery could be attempted. ------ This is a copy of your message, including all the headers. ------ Message-Id: From:root@hostname.mydomain.xyz Date: Mon, 01 Aug 2016 18:01:49 -0400 ______________________________________________________
What could be causing this issue? Thank you,

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  cPanelMichael

  • August 01, 2016 23:26

  Hello, Could you provide more information about the message subject or content? Also, ensure you have configured the root contact email address under the "Contact Information" tab in "WHM Home " Server Configuration " Basic cPanel & WHM Setup". Thank you.

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  DBM

  • August 02, 2016 00:01

  Hello, Could you provide more information about the message subject or content? Also, ensure you have configured the root contact email address under the "Contact Information" tab in "WHM Home " Server Configuration " Basic cPanel & WHM Setup". Thank you.

  
  Hi cPanelMichael, I have the email address set correctly in the WHM Contact Information section. Attached below is the content of the entire emails with all of the identifying information changed. Thank you.

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  cPanelMichael

  • August 02, 2016 19:39

  Could you search for the message ID in /var/log/exim_mainlog for additional information about the source of the message? Here's an example command you can use:
  exigrep E1bUMbK-0000Vo-V7 /var/log/exim_mainlog
  Thank you.

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  DBM

  • August 02, 2016 23:37

  The issue was due to the fact that ConfigServer Security & Firewall was trying to send email alerts and the templates had been edited and the recipient email addresses had been removed. I re-installed ConfigServer Security & Firewall and the problem was solved. Thanks for the assistance!

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  cPanelMichael

  • August 03, 2016 13:25

  I'm happy to see you were able to address the issue. Thank you for updating us with the outcome.

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