cPanel update not working properly

clubehost

• August 02, 2016 17:11

whm no open in browser and no make update in ssh root@server [/var/cpanel/updatelogs]# /scripts/upcp --force [2016-08-02 19:06:15 -0300] Detected cron=0 (--force passed on command line) ---------------------------------------------------------------------------------------------------- => Log opened from cPanel Update (upcp) - Slave (32502) at Tue Aug 2 19:06:15 2016 [2016-08-02 19:06:15 -0300] Detected cron=0 (--force passed on command line) [2016-08-02 19:06:15 -0300] 1% complete [2016-08-02 19:06:15 -0300] Running Standardized hooks [2016-08-02 19:06:15 -0300] 2% complete [2016-08-02 19:06:15 -0300] mtime on upcp is 1465433537 (Wed Jun 8 21:52:17 2016) [2016-08-02 19:06:16 -0300] 17% complete [2016-08-02 19:06:16 -0300] E Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1470175575.log --force` failed, exited with code 2 (signal = 0) [2016-08-02 19:06:16 -0300] Couldn't run try-later; maybe atd isn't working? => Log closed Tue Aug 2 19:06:16 2016 I try open ticket in suport system and I no have Support Access ID root@server [/var/cpanel/updatelogs]# /usr/local/cpanel/cpanel -S -bash: /usr/local/cpanel/cpanel: No such file or directory

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  cPanelMichael

  • August 02, 2016 22:53

  I try open ticket in suport system and I no have Support Access ID root@server [/var/cpanel/updatelogs]# /usr/local/cpanel/cpanel -S -bash: /usr/local/cpanel/cpanel: No such file or directory

  
  Hello, This suggest a potential issue with missing files on your system. I've sent you a message with instructions on how to open a support ticket without access to your support ID. Could you post the ticket number here after the ticket is open? Thank you.

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  clubehost

  • August 02, 2016 23:43

  Your Request ID is: 7615991

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