Weird Sent Summary results

NWH_Curt

• August 10, 2016 15:02

I have a user that I suspected was sending out spam however when I check their sent summary the logs look kind of weird. Successful: 1721 - Deferrals: 163351 - Failures: 1301 - Failed and Deferred: 164652 - Total Messages: 3 Total messages 3 is weird to me? why is that so low? When I try to inspect the user to see the emails I only see 6 records listed.

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  cPanelMichael

  • August 14, 2016 22:01

  Hello, Check to ensure your eximstats database is functioning properly with a command such as:
  mysqlcheck eximstats
  Also, please also run the following command to verify multiple tailwatchd processes are not running on this system:
  ps -elf | grep tailwatch
  Note that CPANEL-7723 was recently published with cPanel 58.0.12 to address an issue where multiple tailwatchd processes resulted in incorrect email counts in the eximstats database: Implemented case CPANEL-7723: Prevent multiple copies of tailwatchd from being started. Thank you.

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