AutoSSL: The command is already running... but is not

MrL22

• August 10, 2016 17:56

Hello, I have started to use the new AutoSSL feature which has been working fine until I tried to run it manually and got the following error: API failure: (XID pru3pt) The command is already running with the process ID: 67875 There is no process ID of 67875 running on the server and even after a restart I am getting the same error. Is there a PID file that I need to clear?

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  Infopro

  • August 10, 2016 22:59

  I don't recall the exact error message I got, but I did get a few when trying to click thru too many domains, too quickly. You shouldn't need to restart the server or clear anything I don't think.

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  MrL22

  • August 11, 2016 09:15

  Solved: I left this for a day and it seems to of corrected itself. No human intervention required. I appreciate your help.

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  Taha Kazi

  • September 16, 2016 13:18

  Sorry to bump this old thread, but this seems to be a bug. and there is no fix for it Rebooted my server... But no go

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  Infopro

  • September 16, 2016 13:32

  What is your exact issue?

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  Taha Kazi

  • September 16, 2016 15:07

  What is your exact issue?

  
  There is no process like this running... I have rebooted the server twice but still same error... and the log is not closing... seems in limbo... is there any manual way to clear the log and rerun the script...? PS: I had killed the process because it started generating SSL for all my domains... which I did not want... and its been like this for the last 4 hours...

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  Infopro

  • September 16, 2016 17:02

  And it continued running after you manually killed the process and rebooted as you mentioned? Seems to me something more may be going on there. Please feel free to open a ticket with cPanel Technical Support about this.

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  Taha Kazi

  • September 17, 2016 18:44

  It completed the whole process in the backend however... i see all the other domains have the SSL now...you guys should test it... seems like a flaw...

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  cPanelMichael

  • September 22, 2016 16:06

  Hello, Internal case CPANEL-8820 will address this issue in cPanel version 60 by suppressing the stack trace for the "CommandAlreadyRunning" exception error message. It will simply output: "The command is already running with the process ID: 123456".
  60 Change Log - Change Logs - cPanel Documentation Fixed case CPANEL-8820: Make CommandAlreadyRunning exceptions not print stack trace usually. Thank you.

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