After a Migration "Not supported" Message on website.

AntoWkill

• August 13, 2016 08:39

Hello, Im doing a migration of all account and database and configuration from cPanel server A to B, the A server had a version: WHM 56.0 (build 32) /Server B(new server): WHM 58.0 (build 19) When it's finisched i can see all the website withoout mysql (only html) all website with mysql database show this message with blank page: Not supported (here /5.39.xx.xxx/~diagnosticafilog/wp-login.php) I have checked and all database and home directory are there and in the database the data are correct. What i can do? When you try to open a html file it work but not with php. The problem is also with new creation account. (not from a trasfer)

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  cPanelMichael

  • August 16, 2016 20:45

  When it's finisched i can see all the website withoout mysql (only html) all website with mysql database show this message with blank page: Not supported (here /5.39.xx.xxx/~diagnosticafilog/wp-login.php)

  
  Hello, The "Not Supported" message will occur when using the "CGI" handler with Apache Mod_Userdir. This is by design. You will need to use another handler (e.g. suphp) if you want to utilize Apache Mod_Userdir. Documentation on selecting PHP handlers with EasyApache 4 is available at: Manage PHP Handlers in EasyApache 4 - EasyApache 4 - cPanel Documentation Thank you.

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