Convert Addon Domain to Account

reedbird8

• August 14, 2016 20:11

I am wanting to convert an addon domain to an account using the WHM tool. I ran a test on a new addon domain just to test the process before converting the important one. However, after running the tool, seemingly successfully, I get a 500 error when I try to access the site. Any suggestions?

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  cPanelMichael

  • August 15, 2016 01:37

  However, after running the tool, seemingly successfully, I get a 500 error when I try to access the site. Any suggestions?

  
  Hello, Could you let us know the output from the /usr/local/apache/logs/error_log file when you visit the website and see the "500" error code? Ensure you post the output in CODE tags and remove any real domain names or IP addresses. Thank you.

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  reedbird8

  • August 15, 2016 11:43

  So, my error_log file was huge. Turns out I had a php module that was loading twice (probably for the last 8 months). I think I've just fixed that, too. So, it looks like this is my error: It is apparently still trying to load a file from the old user account.
  [Mon Aug 15 07:28:14 2016] [error] [client 66.249.79.149] PHP Fatal error: Unknown: Failed opening required '/home/reedbird/public_html/aacf/wordfence-waf.php' (include_path='.:/usr/lib/php:/usr/local/lib/php:/usr/local/php56/lib/php') in Unknown on line 0
  

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  Infopro

  • August 15, 2016 12:05

  It is apparently still trying to load a file from the old user account.

  
  See if this post is helpful: wordpress.org/support/topic/deleted-wf-founddeleted-wordfence-wafphp-now-site-not-loading

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  reedbird8

  • August 15, 2016 12:22

  didn't even think to check .user.ini....Thanks!

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