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Disk space not recovered after account moved to different partition

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8 comments

  • BlueSteam
    UPDATE: I completely terminated the account and noticed that even after doing so, the disk space was not recovered on the old partition. It was recovered on the new partition. So I have now completely rebooted the server to see if it isnt a trash thing holding the storage. watch this space.
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  • BlueSteam
    Ok, so it seems the disk usage was a false alarm. I moved another account and it has recovered the disk usage. Im not sure why I thought it was meant to be lower after the move. However, the 404 errors after the move is definitely still happening. I moved another account and after moving the account the website is now throwing 404 errors. So I restarted apache and that didnt help. any ideas?
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  • BlueSteam
    after doing some diggin, I found the following error in the cpanel error logs: [2016-08-12 09:27:15 +0200] warn [Fileman::listfiles] Encountered error in Fileman::listfiles: The directory /home2/bluesteam/home/bluesteam does not exist. as you can see that cPanel thinks the files are all in /home2/account_name/home/account_name Is this a bug in the re-arrange process???
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  • BlueSteam
    I restarted apache and that didnt help. I restarted MySQL and that didnt help. Just for the hell of it. I restarted cPanel from the command line and that didnt help So I rebooted the entire server and everything is fixed. What Gives??? Why would a server reboot sort it out???
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  • cPanelMichael
    Hello, Could you verify if "EXPERIMENTAL: Jail Apache Virtual Hosts using mod_ruid2 and cPanel" jailshell." is enabled under the "Security" tab in "WHM >> Tweak Settings" on this system? Thank you.
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  • BlueSteam
    Apologies this reply is so late. yet it is enabled.
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  • cPanelMichael
    Hello, Internal case CPANEL-8008 fixes the following issue in cPanel version 60: If a user has a jailed shell and the server has the configuration option "EXPERIMENTAL: Jail Apache Virtual Hosts using mod_ruid2 and cPanel" jailshell." enabled, then when rearranging that account, the /home/virtfs/ directory for that account is not updated when the account is rearranged.
    In the meantime, you can temporary address the issue by rebooting the system, or with the following command:
    /scripts/clear_orphaned_virtfs_mounts --user=
    Thank you.
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  • BlueSteam
    The command you provided does not resolve it. The ONLY way to resolve this is to reboot the server entirely.
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