Skip to main content

Adding second web domain not working.

Comments

3 comments

  • cPanelMichael
    Hello, I recommend using a website such as IntoDNS to verify the name servers for the second domain name are properly configured, and the domain name resolves to the IP address assigned to the account. Let us know if you notice any name server configuration issues. Thank you.
    0
  • pullmandave
    Well: I see the following (name changed to xyz) in the IntoDNS display:
    SOA MNAME entry WARNING: SOA MNAME (xyz.com) is not listed as a primary nameserver at your parent nameserver!
    and WWW CNAME OK. No CNAME I get the same display with the working domain. If I run dig I get:
    $ dig @ns1.csd.net xyz.com any ; <<>> DiG 9.3.6-P1-RedHat-9.3.6-25.P1.el5_11.8 <<>> @ns1.csd.net xyz.com any ; (1 server found) ;; global options: printcmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 17494 ;; flags: qr aa rd; QUERY: 1, ANSWER: 6, AUTHORITY: 0, ADDITIONAL: 0 ;; QUESTION SECTION: ;xyz.com. IN ANY ;; ANSWER SECTION: xyz.com. 43200 IN SOA xyz.com. root.csd.net. 2016080901 3600 900 1209600 43200 xyz.com. 43200 IN NS ns1.csdco.com. xyz.com. 43200 IN NS ns2.csd.net. xyz.com. 43200 IN NS ns1.csd.net. xyz.com. 43200 IN MX 10 mail.xyz.com. xyz.com. 43200 IN A 192.169.136.127 ;; Query time: 27 msec ;; SERVER: 204.181.152.51#53(204.181.152.51) ;; WHEN: Sat Aug 20 09:48:07 2016 ;; MSG SIZE rcvd: 180
    What should I be looking for?
    0
  • cPanelMichael
    Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome. Thank you.
    0

Please sign in to leave a comment.