Server disappeared from dns cluster after cPanel upgrade

jcurioca

• August 16, 2016 01:37

Original setup working ok in DNS Cluster: Server1 - Centos 6.8 32-bit cPanel WHM 56 BUILD 32 Server2 - Centos 6.8 32-bit cPanel WHM 56 BUILD 32 Server3 - Centos 6.8 32-bit cPanel WHM 56 BUILD 32 CHANGE OF ONE SERVER: Server1 - Centos 7.2 64-bit cPanel WHM 58 BUILD 20 Server2 - Centos 6.8 32-bit cPanel WHM 56 BUILD 32 Server3 - Centos 6.8 32-bit cPanel WHM 56 BUILD 32 SERVER1 is no longer in DNS Cluster. Why??

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  cPanelMichael

  • August 16, 2016 17:21

  Hello, Could you verify if the /var/cpanel/useclusteringdns file exists on the affected system? EX:
  stat /var/cpanel/useclusteringdns
  Thank you.

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  jcurioca

  • August 16, 2016 22:54

  root@tx03 [~]# stat /var/cpanel/useclusteringdns File: '/var/cpanel/useclusteringdns' Size: 0 Blocks: 0 IO Block: 4096 regular empty file Device: 2fh/47d Inode: 51523059 Links: 1 Access: (0644/-rw-r--r--) Uid: ( 0/ root) Gid: ( 0/ root) Access: 2016-08-12 10:49:01.000000000 -0500 Modify: 2014-08-13 00:04:33.000000000 -0500 Change: 2016-08-12 10:49:01.025300217 -0500 Birth: -

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  cPanelMichael

  • August 17, 2016 20:18

  Would you mind opening a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome. Thank you.

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  jcurioca

  • September 09, 2016 19:18

  Can you send the link for open a support ticket please?

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  jcurioca

  • September 09, 2016 19:44

  Would you mind opening a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome. Thank you.

  
  Support Request ID is: 7660735 Thank you

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