Customizing notification template

swbrains

• August 19, 2016 11:25

Hi, I am trying to customize the "changed contact info" notification sent when I create a new account. After creating a new account, our script calls savecontactinfo to update the primary and secondary contact email. Although we pass these params to the savecontactinfo call: notify_contact_address_change=0 notify_contact_address_change_notification_disabled=0 The system still sends a notification that the contact info has changed. Since I can't seem to disable this notification, I'm going to try to modify the template for this notification to remove some of the information our customers don't need, which likely confuses them. I reviewed the online documentation to customize the cPanel notification templates, and it says: To customize a template, copy the desired template from the /usr/local/cpanel/etc/icontact_templates/ directory to the/var/cpanel/templates/icontact_templates/ custom templates directory, and make your changes to the copy. Unfortunately, when I go to /var/cpanel/templates on my server, I don't have an icontact folder. I only see these folders: https://s4.postimg.io/vmgan6ebh/screencapture_000201.png
Where should I put my customized copy of the original template for cPanel to use? Thanks!

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  cPanelMichael

  • August 23, 2016 18:55

  Unfortunately, when I go to /var/cpanel/templates on my server, I don't have an icontact folder. I only see these folders:

  
  Hello, You can create the directory for the desired template with a command like this:
  mkdir -p /var/cpanel/templates/icontact_templates/wwwacct
  Then, copy the desired template from the /usr/local/cpanel/etc/icontact_templates/ directory to the /var/cpanel/templates/icontact_templates/ directory with a command such as:
  cp -a /usr/local/cpanel/etc/icontact_templates/wwwacct/Notify.subject.tmpl /var/cpanel/templates/icontact_templates/wwwacct/
  You may also want to copy over the include and wrapper directories if the notification you are customizing uses them:
  cp -a /usr/local/cpanel/etc/icontact_templates/include /var/cpanel/templates/icontact_templates/ cp -a /usr/local/cpanel/etc/icontact_templates/wrapper /var/cpanel/templates/icontact_templates/
  Internal case DOC-7177 is open to improve the instructions on the

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  swbrains

  • August 23, 2016 19:09

  Thanks for the information. I'll give this a try. :)

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