Dovecot Auto Expunge Trash errors.

bloatedstoat

• August 23, 2016 16:55

Hello, The following account does NOT exist, the email address was deleted via the control panel, after deletion these errors now appear in the midnight log watch.
[dovecot_maintenance] Setting I/O priority to reduce system load: none: prio 0 Expiring trash for "user@domain.com" in the "INBOX.Trash" mailbox "The "/usr/bin/doveadm" command (process 93310) reported error number 67 when it ended.: doveadm(user@domain.com): Error: User doesn't exist The "/usr/bin/doveadm" command (process 93313) reported error number 67 when it ended.: doveadm(user@domain.com): Error: User doesn't exist
In the following we are seeing errors for some accounts where the accounts DO exist:
user@anotherdomain.com.au does not exist. Removing stale entries.
Are these messages merely informative or issues that can be addressed? System is: CLOUDLINUX 6.8 x86_64 xenpv WHM 58.0 (build 23)

• 

  cPanelMichael

  • August 25, 2016 19:24

  Hello, Could you verify if a mail directory for the deleted email account still exists? The path to look for is:
  /home/$cpanel-username/mail/$domain.com/$email-username/
  The existence of such a directory can result in "User doesn't exist" error messages if no corresponding email account exists on the system. Manually removing the offending directory should fix the problem. Thank you.

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• 

  bloatedstoat

  • August 29, 2016 03:49

  Hello, Could you verify if a mail directory for the deleted email account still exists? The path to look for is:
  /home/$cpanel-username/mail/$domain.com/$email-username/
  The existence of such a directory can result in "User doesn't exist" error messages if no corresponding email account exists on the system. Manually removing the offending directory should fix the problem. Thank you.

  
  Since the latest cpanel update via upcp I am no longer receiving the errors. Thanks.

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