Notification Template modification

Hi, We've been trying to customize the bandwidth usage exceeded notification template but so far, it doesn't seem to be working. We have copied files from "/usr/local/cpanel/etc/icontact_templates/BandwidthUsageExceeded/" into "/var/cpanel/templates/icontact_templates/BandwidthUsageExceeded/" and been modifying the "User.html.tmpl" file by adding the following line:

    [% ELSE -%]
        [% CPANEL.locale.maketext('Contact your system administrator as soon as possible.') %]
    [% END -%]


[%# MODIFICATION BEGIN -%]


If you would like to order additional bandwidth, please click here.

[%# MODIFICATION END -%]

[% UNLESS NOTICE.hasgoodcontact -%]
    
    
[% END -%]

However, after further testing, the bandwidth usage exceeded notification doesn't appear to be including the added code. Are we missing something ? Thanks,

NixTree

September 17, 2016 06:34

Did you tried cpanel restart or an upcp and see if that makes any changes ?

ltellier

September 19, 2016 16:14

Unfortunately, the problem still occurs. Modification done on the custom template doesn't appear to be taken up by cpanel.

cPanelMichael

September 22, 2016 18:07

Hello, Please let us know if the following thread helps (it offers additional advice about the include and wrapper directories): Customizing notification template Thanks!

September 26, 2016 16:28

Awesome, it worked ! I had to copy the "include" & "wrapper" directories. Cheers,

September 26, 2016 18:46

I'm happy to see that thread helped. Thank you for updating us with the outcome.

Notification Template modification

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