password protecting a sub category not working

basslion

• September 15, 2016 12:39

In CPanel i have setup password protection via "Directory Privacy". I have a website which is live and within the root folder i have a subcategory which i am trying to password protect. I open Directory Privacy and go to Public_html and then click back and then go to the subcategory and then i set the name and check password protect this directory and i add a username and password. The padlock shows in the tree showing the subcategory is protected, however when i go to the url/subcat it just returns a 404 error page from the root website. If i take password protection off, i can then access the subcategory fine.

• 

  kdean

  • September 19, 2016 06:04

  The root level of your account is not publicly accessible via your browser. If you only have the one site, then everything should be within the public_html folder, so create your subfolder inside the public_html folder and then set the directory privacy. You can have a folder outside the public_html folder accessible if you created a sub-domain or add-on domain and pointed to a folder not located within public_html.

  0
• 

  cPanelMichael

  • September 22, 2016 17:43

  Hello, Yes, as mentioned, the subdirectory should reside within the public_html directory unless it's document root is configured otherwise. Thank you.

  0

Please sign in to leave a comment.