suspended delivery for the account
Can anyone tell me why in every few days people start getting this error when they send email to me, even when I have not suspended any a/c from WHM or cPanel.
This email account's owner has suspended delivery for the account.
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Hello :), Might be you have suspended your mail accounts, Please login that cPanel and check email account status. 0 -
Hello :), Might be you have suspended your mail accounts, Please login that cPanel and check email account status.
As expected, no, I have not suspended any a/c why will I hamper my own business? When it starts, I receive emails to none of my accounts. Its like there is some kind of limit that I will receive only this many emails in a day or something. I have checked WHM settings but failed to find if there is any such limitations enabled.0 -
Can anyone tell me why in every few days people start getting this error when they send email to me, even when I have not suspended any a/c from WHM or cPanel.
From where is the bounce mails being generated. Have you taken a look at the full email? It maybe getting generated from some forwarder setup for that account to which mails are being forwarded. You need to lookup the exim log to check for errors. You can also check out the Mail Delivery Reports option in WHM and search for the details by sender / recipient.0 -
Sender User: v***e Sender Domain: v***e.com Sender: r***5@gmail.com Sent Time: Sep 10, 2016 1:13:01 AM Sender Host: mail-wm0-f49.google.com Sender IP: 74.125.xx.xxx Authentication: forwarder Spam Score: 0 Recipient: s***t@v***e.com Delivered To: Delivery User: example Delivery Domain: example.com Router: virtual_user_filter Transport: remote_smtp Out Time: Sep 10, 2016 1:13:01 AM ID: 1biRhl-0005ck-5W Delivery Host: Delivery IP: Size: 3.78 KB Result: This email account's owner has suspended delivery for the account.
Event: rejected Sender User: -remote- Sender Domain: Sender: billing@u***m.co.uk Sent Time: Sep 13, 2016 7:11:19 PM Sender Host: vm6B79290 Sender IP: 109.228.xx.xxx Authentication: unauthorized Spam Score: 0 Recipient: r***2@b***t.com Delivered To: Delivery User: Delivery Domain: b***t.com Router: reject Transport: **rejected** Out Time: Sep 13, 2016 7:11:19 PM ID: 1bjnxu-000EMt-FH Delivery Host: vm6B79290 Delivery IP: 109.228.xx.xxx Size: 0 bytes Result: Please turn on SMTP Authentication in your mail client. (vm6B79290) [109.228.xx.xxx]:55235 is not permitted to relay through this server without authentication.0 -
Sender User: v***e Sender Domain: v***e.com Sender: r***5@gmail.com Sent Time: Sep 10, 2016 1:13:01 AM Sender Host: mail-wm0-f49.google.com Sender IP: 74.125.xx.xxx Authentication: forwarder Spam Score: 0 Recipient: s***t@v***e.com Delivered To: Delivery User: example Delivery Domain: example.com Router: virtual_user_filter Transport: remote_smtp Out Time: Sep 10, 2016 1:13:01 AM ID: 1biRhl-0005ck-5W Delivery Host: Delivery IP: Size: 3.78 KB Result: This email account's owner has suspended delivery for the account.
Authentication: forwarder That suggests that there is a forwarder / filter setup on the account. Have you checked for filters or forwarders?0 -
Authentication: forwarder That suggests that there is a forwarder / filter setup on the account. Have you checked for filters or forwarders?
Yes, I just did. All seems ok. There are no restrictions or limit.0 -
Yes, I just did. All seems ok.
Does that mean that there were no forwarders?0 -
Hello, Are you using any third-party plugins that automatically suspend email accounts based on resource usage? If not, feel free to open a support ticket using the link in my signature so we can take a closer look to see why this is happening. You can post the ticket number here so we can update this thread with the outcome. Thank you. 0
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