EasyApache 3 Error

rpvw

• September 20, 2016 14:04

After cPanel Security Advisor advised that there was a new EA3 build available - running EA3 gives the following: Internal Server Error 500 No response from subprocess (/usr/local/cpanel/whostmgr/docroot/cgi/easyapache.pl): The subprocess reported error number 2 when it ended.

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  JacobPerkins

  • September 20, 2016 19:23

  Hi, I'm not able to replicate this. Could you throw in a ticket so we can check this out?

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  rpvw

  • September 20, 2016 19:31

  Ticket #7702383

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  JacobPerkins

  • September 20, 2016 19:56

  Thanks for the ticket! We've identified a case where broken symlinks cause EA3 to fail. We've opened case EAL-3127, and we are attempting to get the fix published today.

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  rpvw

  • September 20, 2016 19:58

  Jacob - you are a star :cool: Thank you so much for taking the trouble to look into it for us. Kindest regards to all the team

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  JacobPerkins

  • September 21, 2016 01:49

  Hi Karl, We published the fix in 3.34.6 this evening with a fix that addresses this issue. Could you update and let me know how it goes? Thanks!

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  rpvw

  • September 21, 2016 08:01

  Sorry not to get back sooner - our time zones don't play nicely together ! The EA3 build 3.34.6 seemed to work flawlessly :-D Thanks to all the team

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