updateuserdomains not working

Hi, I had an email overnight that my hostname conflicts with one of our domains. The host name originally was: server-domain.co.uk The host name changed to: domain.co.uk I have since changed this back to server-domain.co.uk and ran: ======= /scripts/updateuserdomains ======= I am now able to log back into the Cpanel of the domain.co.uk but when I try access the webmail I am receiving the following error:


============
Internal Server Error

500

Cpanel::Exception::DomainDoesNotExist/(XID bhqufb) The domain "[Removed]" does not exist.
at /usr/local/cpanel/Cpanel/Exception.pm line 73.
   Cpanel::Exception::create("DomainDoesNotExist", "The domain [Removed] does not exist.", ARRAY(0x33148f0)) called at /usr/local/cpanel/Cpanel/AcctUtils/Lookup.pm line 51
   Cpanel::AcctUtils::Lookup::get_system_user_without_existence_validation("admin\@[Removed]") called at /usr/local/cpanel/Cpanel/AcctUtils/Lookup.pm line 22
   Cpanel::AcctUtils::Lookup::get_system_user("admin\@[Removed]") called at cpsrvd.pl line 3555
   cpanel::cpsrvd::handle_auth_transfer(HASH(0xf085c8)) called at cpsrvd.pl line 1228
   cpanel::cpsrvd::handle_one_connection() called at cpsrvd.pl line 807
   cpanel::cpsrvd::script() called at cpsrvd.pl line 314

cpsrvd/11.58.0.29 Server at [Removed]
==================================

Hope you can help.

Joshinkii

September 20, 2016 10:24

Managed to fix this using this post: Login to /webmail works, clients login fails Still dont understand why it changed the hostname?

cPanelMichael

September 22, 2016 19:58

Hello, Internal case CPANEL-8536 is open to address an issue where the script /scripts/updateuserdomains is not updating /etc/userdomains unless the existing file is moved out of the way forcing the script to recreate it. I'll update this thread with more information on the status of this case as it becomes available. Thank you.

September 30, 2016 19:11

Hello, Anyone else experiencing this issue is encouraged to open a support ticket so we can take a closer look, as we've not yet reliably reproduced this issue on a test system. Thanks!

updateuserdomains not working

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