Outgoing Emails Keep Going to Junk

koonpete

• September 19, 2016 17:45

Hello, I'm new to cPanel migrated from shared hosting. I've set up cPanel and WHM and all my websites are working fine. However, the emails sent keep going to junk folders in Gmail and Hotmail, and I believe other clients as well. I've searched for ways to improve the authentication of my emails, but unable to find an option to configure it. I also can't find Authentication option in Home >> Email, so unable to configure DKIM and SPF. Authentication - Documentation - cPanel Documentation Is there anyway I can improve the authentication of my emails and make sure emails are getting delivered to the inbox? My domains are not blacklisted. Thank you.

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  lldeepakll

  • September 20, 2016 05:06

  Hello :), To enable SPF & DKIM for a domain, simply login to WHM then go to Account Functions " Modify an Account, select the appropriate domain for modification. Enable (checkmark) on "Enable DKIM on this account" & "Enable SPF on this account" at the bottom of the modify account page then click on save. Thanks

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  webhostuk

  • September 20, 2016 06:06

  Also make sure to set reverse DNS record its also an important factor for Hotmail.

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  cPanelMichael

  • September 22, 2016 19:13

  Hello, You may also find the following document helpful: How to Keep your Email out of the Spam Folder - cPanel Knowledge Base - cPanel Documentation Thank you.

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