Login to cPanel newbie question

Iron_Butterfly

• September 29, 2016 03:55

Community, sorry for stupid question, but I can't login to cPanel with root account. I can to WHM but I can't login to cPanel Can't login to anything with the correct password? didn't help. I see "The login is invalid." Help me please.

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  cPanelMichael

  • September 29, 2016 18:38

  Hello, It's not possible to login through cPanel as the root user. Instead, you should login as the account username. The account username is defined when creating the account in Web Host Manager. Documentation on creating an account in Web Host Manager is available at: Create a New Account - Documentation - cPanel Documentation Let us know if you have any questions. Thanks!

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