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Transfer Tool Failure

willinit
When attempting to migrate an account from a remote server, the transfer tool is giving the following error (IP.ad.dr.ess:Port is substituted for the real IP and port): The remote basic credential check failed due to an error (The password that you provided is not correct, or the SSH key is not permitted access: command-line: line 0: Bad configuration option: ControlPersist) and response: Connecting to IP.ad.dr.ess:Port as root...using method key_path passphrase...
I know that the key and everything is correct as I'm able to SSH into the remote server from the command line. Is the "ControlPersist" option it's mentioning something that can easily be disabled? Does the error mean the option is enabled on the remote server or the local server that's trying to pull in the account? Or is this due to something completely different? Thank in advance for any help you can provide.

Comments

9 comments

Date Votes
  • cPanelMichael
    Hello, Is CentOS 5 installed on the source server? If so, you will need to temporarily disable the ControlPersist option in the destination server's /etc/ssh/sshd_config file, as CentOS 5 does not support this variable. You can do this by editing the file and setting the option to "No" or by commenting out the line. Ensure you restart the SSH service after making the change. Thank you.
    0
  • MrCoal
    I have this same problem but do not have a ControlPersist option in sshd_config. If I add the option, SSH will not retstart because of an invalid configuration. Openssh on the source is 4.3p2 and the destination is 5.3p1. I can manually SSH into the source server from the destination server.
    0
  • MrCoal
    I got this to work by adding the following in /etc/ssh/ssh_config ControlMaster no ControlPersist no
    0
  • Infopro
    Thanks for posting an update to this thread.
    0
  • Azhar Ibrahim
    I add the above lines in /etc/ssh/ssh_config, but didn't worked. Then I got this work by executing the following command on source and destination. $ yum update openssh
    0
  • belindaj
    Hello, Is CentOS 5 installed on the source server? If so, you will need to temporarily disable the ControlPersist option in the destination server's /etc/ssh/sshd_config file, as CentOS 5 does not support this variable. You can do this by editing the file and setting the option to "No" or by commenting out the line. Ensure you restart the SSH service after making the change. Thank you.

    I am having this same problem and yes, the Destination server is Centos 5.11 I do not have this variable in my sshd_config file that I can find - so I added it and set it to "no" as MrCoal mentioned he did - but then my restart of SSH failed. I backed the change back out and was able to restart SSH successfully, but I'm still left with being unable to transfer accounts from this server using the Transfer Tool.
    0
  • cPanelMichael
    I am having this same problem and yes, the Destination server is Centos 5.11 I do not have this variable in my sshd_config file that I can find - so I added it and set it to "no" as MrCoal mentioned he did - but then my restart of SSH failed. I backed the change back out and was able to restart SSH successfully, but I'm still left with being unable to transfer accounts from this server using the Transfer Tool.

    Hello @belindaj, Can you submit a support ticket so we can take a closer look? Post the ticket number here once it's opened and I'll link this thread to it. Thank you.
    0
  • belindaj
    Hello @belindaj, Can you submit a support ticket so we can take a closer look? Post the ticket number here once it's opened and I'll link this thread to it. Thank you.

    Sorry I dropped off the face of the earth - I did get this resolved as simply as restarting SSH (Which I HAD already done - but doing it twice kicked it into gear)
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  • WesleyCarnicle
    Thanks for the help I was finny able to transfer my site.
    0

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