Wrong password SMTP authentication on mail client

TripperNature

• October 09, 2016 20:30

Hi, I'm totally confuse with my outgoing/SMTP mail on mail client. When i setup the pop/incoming, it's work like a charm. But when i setup the SMTP/outgoing mail, it's says "Wrong Username/Password". But i'm pretty sure the password is same like pop/incoming. many appreciate for the answer.

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  cPanelMichael

  • October 11, 2016 22:46

  Hello, Could you verify you are using the full email account username when setting up your email client? Have you tested using a different email client to verify if the issue is isolated to the specific email client you are testing this with? Thank you.

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